Grazzy, a digital tipping solution, has partnered with IHG Hotels & Resorts, adding to its list of major chains that include Hyatt, Hilton, and Marriott. The solution allows guests to tip without cash using a QR code or kiosk, and provides same-day digital payouts for hotel staff. The rise of digital tipping in 2024 shows the importance of adapting to new technologies in the hospitality industry. How do you think digital tipping will continue to shape the customer experience in hotels and other service-focused businesses?
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